Repeat Purchase Survey

Start building loyalty after making the first sale

Get valuable feedback and build customer loyalty at the same time
When to use it?

Want to foster a strong bond with your customers right after they make their first purchase?

Here's the secret: ask for feedback from your customers immediately after their purchase and offer a discount in exchange.

By understanding their shopping experience and identifying areas for improvement, you can fine-tune your offerings to exceed their expectations.

Offering a discount as an incentive increases the likelihood of customer participation and also gives customers a reason to come back later. This paves the way for customer loyalty.

How to set it up?

Step 1: Create a new campaign

Scroll down and choose a template.

Step 2: Setup your campaign

Check the setup of your campaign and make any modifications if needed. You can add an extra page next to the survey to ask for feedback from those visitors who gave a bad rating.

Rename your pages to make the setup easier:

Set up your survey:

Step 3: Activate your campaign

Pick a template and launch your first
Repeat Purchase Survey campaign in 2 minutes

Want us to set this
up for you?

Register a new OptiMonk account today and get your first campaign professionally set up by our team of conversion specialists.
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