When to use a Purchase Satisfaction Survey?
Want to uncover potential problems in your customers' buying journey and gain valuable insights to enhance the user experience in your store?
Here's how to do it: use our Purchase Satisfaction Survey to capture feedback right after purchase. This allows you to tap into your customers' immediate impressions while their experience is still fresh in their minds.
By proactively collecting feedback, you'll spot pain points and areas that need improvement, ensuring your customers have a delightful, seamless shopping experience from start to finish.
How to set up a Purchase Satisfaction Survey?
Step 1: Create a new campaign
Scroll down and choose a template.
Step 2: Set up your campaign
Check the survey setup and modify it if needed.
Rename the pages so the setup can be easier.
