Purchase Satisfaction Survey

Uncover problems with your customers' buying journey

Improve user experience by collecting feedback right after purchase
When to use it?

Want to uncover potential problems in your customers' buying journey and gain valuable insights to enhance the user experience in your store?

Here's how to do it: use our Purchase Satisfaction Survey to capture feedback right after purchase. This allows you to tap into your customers' immediate impressions while their experience is still fresh in their minds.

By proactively collecting feedback, you'll spot pain points and areas that need improvement, ensuring your customers have a delightful, seamless shopping experience from start to finish.

How to set it up?

Step 1: Create a new campaign

Scroll down and choose a template.

Step 2: Set up your campaign

Check the survey setup and modify it if needed.

Rename the pages so the setup can be easier.

Step 3: Activate the campaign

Pick a template and launch your first
Purchase Satisfaction Survey campaign in 2 minutes

Want us to set this
up for you?

Register a new OptiMonk account today and get your first campaign professionally set up by our team of conversion specialists.
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Looking for more
personalization tactics?

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